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Online Retail Giant: Amazon

Amazon was founded by Jeff Bezos in Seattle in 1994 under the name Cadabra. In 1995, it was named Amazon. Firstly, Amazon has started as an online book seller. However it is a huge online platform where you can find almost any product today. Nowadays, the company’s activities have diversified and the company has entered different sectors. Among these sectors, logistics, food and software draw attention.

E-commerce was a new field, but its potential was very high.

In the years the company was founded, people mostly bought their books from traditional stores. E-commerce was a very new field, but its potential was very high. Bezos believed that e-commerce would be the retail model of the future. So he decided to take a risk. He left the company where he worked and started to work in a small garage. He started to receive his first orders in 1994. Later, the number of these orders grew steadily. Thus, he realized that he could not meet alone. So he decided to hire a few people.

Amazon serves its customers with a wide range of products.

Amazon started to grow rapidly over time and increased its sales volume. There are two main reasons for this. First, the company recognizes the requirements of the market and focuses on the wishes of its customers. Second is the product range. Obviously, customer satisfaction has always been a priority for the company. When there is a problem with the cargo or product, customer service works in a solution-oriented manner. Therefore, Amazon is one of the companies with the best customer service in the world. Also, it is one of the loyal customers in the world. On the other hand, another reason for the company’s success is its high product range. Today, the company serves its customers with more than 12 million product lines. 

amazon alexa

Amazon announced Alexa in November 2014.

Nowadays, Amazon is not just an e-commerce firm. It is an innovative company that invests in many areas such as food, technology, logistics and software. It also uses technology to make human life easier. Alexa is a good example in this regard. Basically, Alexa is an artificial intelligence powered virtual assistant. The firm announced this virtual assistant in November 2014. As expected, it resonated widely and became popular over time. The system starts to work with the “Alexa wake up” command. It is compatible with most technological devices today. Also it is a technology that Amazon places a lot of emphasis on. The company employs more than 10 thousand people for the development of Alexa. Obviously, this emphasis Amazon gives to Alexa has not gone to waste. In January 2019, the firm announced that they had sold over 100 million Alexa-enabled devices.

Amazon launches Amazon Go, known as the retailer of the future, in Seattle.

The firm has also made significant strides in the field of food in recent years. The company launches Amazon Go, known as the retailer of the future, in Seattle. Amazon Go is a marketplace supported by sensors and cameras. Therefore, there is no cashier.

amazon go

The market is entered with a QR code provided by the Amazon Go app. After you do your shopping, the fee is automatically deducted when you leave the market. There are many products on Amazon Go shelves. For this reason, we can say that you can reach whatever you want. In addition, the market has a very stylish design. Large windows designed mainly in black and wood also contribute to the design.

The company uses drones in order to increase delivery speed.

In recent years, Amazon has given importance to logistics more. Therefore, the company started using robots in warehouses and deliveries to reduce delivery time. By integrating automation systems into warehouse activities the efficiency of warehouse operations increased. Inventory, use of space and handling has are good examples for this. Besides, Amazon started to deliver within 30 minutes in order to further increase customer satisfaction. It uses a drone to increase the speed of delivery. Obviously, Amazon is an innovative company that invests a lot in technology. In addition, it increases its investments day by day. In the future, Amazon could enter different areas such as electric vehicles and space logistics.

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